Complete any 4 workshops to receive a Certificate of Completion. Trainings are offered on a first come, first served basis with a cap of 50 participants. Offered Fall 2026 & Spring 2027.
Trainer: Drew Patterson | Date: Thursday, Sept 24. | Time: 12:00 – 01:00
Transitioning from Peer to Supervisor supports community college faculty and administrators who are stepping into leadership roles where they must manage former colleagues while maintaining trust, clarity, and professionalism. This session helps new supervisors navigate the shift in dynamics, set healthy boundaries, communicate expectations confidently, and build credibility without losing the collaborative spirit that made them effective peers. Participants learn practical strategies for leading with empathy, addressing discomfort, and establishing a leadership identity that feels authentic and sustainable.
By the end of this session, you will be able to:
Shifting from colleague to leader with confidence
Setting clear expectations and boundaries
Navigating difficult conversations with former peers
Building credibility through consistency and fairness
Leading with empathy while maintaining authority
Trainer: Jackie Welch | Date: Thursday, Oct 15.| Time: 12:00 - 01:00
Every workplace has challenging personalities. In this interactive workshop, you will learn how to work more effectively with people whose communication styles, behaviors, or attitudes make interactions difficult.
By the end of this session, you will be able to:
Identify common difficult behaviors and what may be driving them
Adapt your communication to have more productive—and fewer frustrating--conversations
Avoid common reactions that can make difficult situations even worse
Use a toolkit of strategies to confidently handle difficult people and conversations
Trainer: Sonia Malek | Date: Friday, Nov 6. | Time: 09:00-10:00
Assertiveness is a core communication skill; it can help you express yourself clearly and confidently. It can also support a positive self-esteem. This workshop is designed to give you the tools and practice you need to express your needs and opinions confidently and respectfully.
By the end of this session, you will be able to:
Understand the principles of assertive communication and how it differs from passive and aggressive styles
Recognize and manage emotional interactions
Learn effective ways to speak up and ask for what you need
Practice assertive communication techniques to use at work
Trainer: Sonia Malek | Date: Friday, Nov 20.| Time: 09:00 – 10:00
Do you get uncomfortable handling challenging or emotionally charged conversations? Rather than avoiding these tense situations, learn proven strategies for getting effective results for all involved.
In this interactive session, you will learn how to:
Develop clear goals for your conversation
Prepare for a productive conversation
Engage in healthy and respectful discussions
Move from conversation to action
Trainer: Drew Patterson | Date: Thursday, Dec 3. | Time: 12:00-01:00
This workshop helps community college faculty and administrators strengthen communication, alignment, and trust with their supervisors so work flows more smoothly and expectations are clearer. This session focuses on practical strategies for understanding leadership priorities, anticipating needs, communicating proactively, and building a partnership that supports both individual success and departmental goals. Participants learn how to navigate different leadership styles, advocate for themselves effectively, and create a professional relationship that feels collaborative rather than hierarchical.
By the end of this session, you will be able to:
Understanding your supervisor’s priorities and pressures
Proactive communication and expectation setting
Adapting to different leadership styles
Advocating for needs without conflict
Building trust
Workshops are held in Zoom. New to Zoom? View Zoom for Beginners resources.
Jackie Welch, Certified Coach, Facilitator and Trainer has a diverse leadership background with 25+ years of corporate experience driving business results, embracing culture change, and working in collaboration with other teams to deliver exceptional customer satisfaction. She is an experienced workshop facilitator working with organizations to identify potential gaps and implement solutions. Jackie is also a member of the ICF (International Coaching Federation) and has also completed her required studies in Learning & Development in the area of Instructional Design and Delivery. Her Credentials consist of: DDI Certified Facilitator, Instructional Design, Certified Coach, CPCC and Minority Business Owner (MWBE).
Rae Ann Ianniello holds a Master’s degree in Communication, two teaching credentials, a certificate in Human Resources Management and a Master Trainer certificate from NUMMI (Toyota affiliate). She has served as the President of the HR Connection (a professional educational and networking group), and is a member of the American Society for Training & Development. Rae Ann has presented courses using several modalities including Instructor-led, hybrid, and online courses for a wide variety of organizations, including high-tech, start-ups, profits and non-profits, large and small businesses, and government agencies. A dynamic, hands-on instructor, she delivers in-depth training that is interactive, practical, and fun!
Sonia focus is on working with you to address current challenges, process past difficulties, and develop tools to overcome hurdles in relationships and daily life. She frequently works with individuals going through life changes, experiencing anxiety, depression, and trauma, and couples with communication and conflict concerns. In addition, she works with neurodivergent individuals, including those on the autism spectrum, and parents, including parents of children with disabilities.
Her approach is engaged and collaborative. She provides evidence-based, empathetic, and culturally sensitive therapy to individuals and couples. She utilize different therapeutic approaches to best fit your needs and goals.