Assertiveness is a core communication skill; it can help you express yourself clearly and confidently. It can also boost your self-esteem and help you earn respect.  This workshop is designed to give you the tools and practice you need to express your needs and opinions confidently and respectfully. You will: 

Key Outcomes:

• Understand the principles of assertive communication and how it differs from passive and aggressive styles

• Recognize and manage emotional situations 

• Learn the best ways to speak up and ask for what you want 

• Practice assertive communication techniques to use at work

Navigating the shift from peer to supervisor can be challenging, especially when working closely with faculty, students, and staff. This interactive workshop is designed to equip new supervisors with the essential tips and techniques to smoothly transition into their new role. You will learn how to adjust to your supervisory responsibilities, maintain professional boundaries, and lead your teams effectively. Topics will include: 

Key Outcomes:

• Adjusting to the Supervisory Role: Developing a supervisory mindset 

• Separating Personal Relationships from Professional Ones

• Treating Employees Equally: Fostering an inclusive and fair work environment

• Asking for Help When Needed: Using available resources and building a support network

Trust is the foundation of effective teams and successful organizations. This interactive workshop is designed to equip you with practical tools and strategies to build and repair trust at work. Whether you're a manager looking to foster a positive environment or a staff member aiming to improve working relationships, this session will provide actionable steps to enhance trust and improve collaboration. You will: 

Key Outcomes:

• Identify common barriers, including broken promises, unresolved conflict, poor communication, and lack of accountability.

• Use communication strategies such as acknowledging mistakes, listening actively, and reinforcing psychological safety

• Develop actionable steps to apply these techniques in your work environment.

Do you get uncomfortable handling challenging or emotionally charged conversations? Instead of avoiding tense situations, learn proven techniques for getting the best results for all involved. In this interactive session, you will learn how:

Key Outcomes:

• Develop clear goals for your conversation

• Prepare for a productive conversation

• Have healthy and respectful discussions

• Move from conversation to action

Enhance your meeting management skills with the use of Robert’s Rules of Order. Whether you're a seasoned chairperson or new to the role, this workshop will provide you with the essential tools and tips to conduct efficient, orderly, and productive meetings. You will learn how to: 

Key outcomes:

• Apply these rules in various types of meetings

• Set clear objectives and agendas

• Conduct the meeting, including calling to order  and managing motions and voting

• Maintain order and decorum

• Ensure all voices are heard

• Document decisions and action items