How can you enhance teamwork when some workers are on campus while others work from home? In this workshop, you will share ways to increase efficiency and enhance collaboration within your teams. You will learn how to:

Key Outcomes: 

• Clarify and share norms, needs, expectations, goals, objectives, and performance standards

• Take advantage of virtual communication tools to ensure clear communication

• Build trust; nurture team camaraderie

• Seek feedback; keep adjusting and adapting to improve teamwork

Positive relationships at work are the key to career success. In this workshop, you will learn proven techniques for building strong professional relationships with your coworkers. Topics will include: 

Key Outcomes:

• Recognizing benefits to strong relationships

• Identifying trust-building and trust-busting behaviors

• Incorporating the five workplace love languages

• Creating an action plan to improve and nurture relationships at work

Your image can affect how others see you and can affect your chances for career success.  In this workshop, you’ll learn how to: 

Key Outcomes:

• Make others feel more included and valued

• Practice  proven strategies to deliver difficult messages with compassion and honesty

For introverts, conflict in the workplace can be especially intimidating. In this unique workshop, you will learn how to harness the strengths of introversion to navigate workplace conflicts with confidence and authenticity. Topics will include: 

Key Outcomes:

• Understanding the psychology behind conflict.

• Identifying and applying the communication strengths of introverts in conflict.

• Building self-awareness and emotional intelligence to handle conflicts better

Anger is a natural emotion often fueled by frustration.  When properly channeled, it can be used to break through barriers or create positive change. In this interactive workshop, you will learn how to:

Key Outcomes:

• Debunk misconceptions about anger

• Identify situations that can lead to anger

• Pair words and actions to move from anger to problem solving

• Use seven tips to calm someone down

First-time managers are faced with more demands than ever before. In this interactive workshop, you’ll share your leadership challenges as you learn how to navigate in your new role. Topics will include:

Key Outcomes:

• Developing a leader’s mindset and overcoming obstacles

• Managing former coworkers

• Delegating tasks and motivating your team

• Creating a personal development plan

Today’s ever-changing workplace requires managers to have a keen understanding of employment laws and how to handle challenges they will face. In this workshop, you will learn how to: 

Key Outcomes:

• Avoid pitfalls when interviewing and hiring 

• Understand wage and hour laws

• Know what to do when an employee requests an accommodation

• Prevent harassment, discrimination, bullying, and retaliation

• Identify “legal landmines” and how to avoid them

Managers and their employees need to collaborate in setting meaningful goals, tracking progress against those goals, and evaluating performance. Connecting an employee’s work with organizational goals is the top driver of discretionary effort. In this workshop, you will learn how to: 

Key Outcomes:

• Develop SMART goals

• Conduct an interactive goal-setting discussion

• Clarify expectations, deliverables, and deadlines

• Document performance discussions

“Work smarter, not harder!” Strategic thinking and planning involves determining a direction and creating a blueprint for moving in that direction the best way possible. In this interactive workshop, you will learn how to:

Key Outcomes:

• Understand the process: planning, executing, reporting, and refining

• Apply strategic thinking to analyze the current environment and desired outcomes

• Determine strategic objectives and key performance indicators (KPIs)

• Convert a strategic plan into a sequence of activities

What do you do with employees who are not meeting expectations? As a supervisor, you must be adept at handling performance issues and disciplining employees. The more you know about how to address and document actions, the less likely you will be involved in legal issues. In this interactive session, you will learn how to:

Key outcomes:

• Set specific objectives and expectations so employees know how to correct problems

• Collect and document accurate facts to use in decision making

• Offer solutions to help employees stay on track

• Inform employees of consequences if objectives and expectations are not met

• Avoid common pitfalls and potential legal problems