Do you get uncomfortable handling challenging or emotionally charged conversations? Instead of avoiding tense situations, learn proven techniques for getting the best results for all involved. In this interactive session, you will learn how:

Key Outcomes:

• Develop clear goals for your conversation

• Prepare for a productive conversation

• Have healthy and respectful discussions

• Move from conversation to action

We all negotiate at some time in our lives--with salespeople, friends, family, coworkers, and others. Negotiation skills not only help you to navigate formal contracts, but also workplace conflicts and disagreements. In this interactive workshop, you’ll explore the strategies and tactics needed to achieve win-win outcomes, as well as what to do in each phase of a negotiation. You will learn how to: 

Key Outcomes:

• Plan your negotiation strategy

• Choose the best tactics

• Build rapport and navigate challenges

• Work toward a win-win solution

With more meetings, classes, and activities online than ever before, effective virtual communication is essential for professional success. In this interactive workshop you will gain the skills needed to communicate confidently and effectively in virtual settings. You will learn how to: 

Key Outcomes:

• Create a professional and distraction-free background 

• Present yourself professionally on camera, including appropriate attire and body language.

• Use ice breakers and set the tone and purpose to engage participants 

• Improve vocal and verbal communication skills 

• Anticipate technical difficulties

• End virtual meetings on a positive note

Do you want to master the skills to write clearly, concisely, and correctly?  Whether you're drafting emails, reports, or proposals, effective business writing is key to professional success. This session will help you avoid common mistakes and equip you with tips to make writing easier. You'll learn how to: 

Key Outcomes:

• Use AI for brainstorming

• Get to the point quickly and efficiently

• Tailor your message to your audience

• Use phrasing that connects with your readers

• Edit your work for clarity

Assertiveness is a core communication skill; it can help you express yourself clearly and confidently. It can also boost your self-esteem and help you earn respect.  This workshop is designed to give you the tools and practice you need to express your needs and opinions confidently and respectfully. You will: 

Key Outcomes:

• Understand the principles of assertive communication and how it differs from passive and aggressive styles

• Recognize and manage emotional situations 

• Learn the best ways to speak up and ask for what you want 

• Practice assertive communication techniques to use at work

Navigating the shift from peer to supervisor can be challenging, especially when working closely with faculty, students, and staff. This interactive workshop is designed to equip new supervisors with the essential tips and techniques to smoothly transition into their new role. You will learn how to adjust to your supervisory responsibilities, maintain professional boundaries, and lead your teams effectively. Topics will include: 

Key Outcomes:

• Adjusting to the Supervisory Role: Developing a supervisory mindset 

• Separating Personal Relationships from Professional Ones

• Treating Employees Equally: Fostering an inclusive and fair work environment

• Asking for Help When Needed: Using available resources and building a support network

Trust is the foundation of effective teams and successful organizations. This interactive workshop is designed to equip you with practical tools and strategies to build and repair trust at work. Whether you're a manager looking to foster a positive environment or a staff member aiming to improve working relationships, this session will provide actionable steps to enhance trust and improve collaboration. You will: 

Key Outcomes:

• Identify common barriers, including broken promises, unresolved conflict, poor communication, and lack of accountability.

• Use communication strategies such as acknowledging mistakes, listening actively, and reinforcing psychological safety

• Develop actionable steps to apply these techniques in your work environment.

Unlock the potential of your leadership by mastering the art of adaptive communication. This interactive workshop is designed to help leaders understand and adapt their communication styles to meet the needs of their team. You will gain practical insights and techniques to enhance your leadership effectiveness. Topics include: 

Key Outcomes:

• Identify your communication style and understand its strengths and challenges

• Recognize different communication styles within your team

• Develop strategies to flex your communication style to connect with team members

• Enhance team collaboration and performance through adaptive communication techniques 

Are you seeking practical strategies to inspire your staff, enhance accountability, and maintain high levels of engagement? This workshop will help you to recognize the signs of disengagement and learn communication techniques to address and mitigate burnout, dissatisfaction, and other de-motivating behaviors. You will: 

Key Outcomes:

• Understand the core principles of employee motivation and its impact on job performance.

• Identify actionable steps to motivate employees to use their skills and meet deadlines.

• Use proven techniques to enhance employee accountability and engagement

• Practice addressing motivation and lack of motivation among your team 

Enhance your meeting management skills with the use of Robert’s Rules of Order. Whether you're a seasoned chairperson or new to the role, this workshop will provide you with the essential tools and tips to conduct efficient, orderly, and productive meetings. You will learn how to: 

Key outcomes:

• Apply these rules in various types of meetings

• Set clear objectives and agendas

• Conduct the meeting, including calling to order  and managing motions and voting

• Maintain order and decorum

• Ensure all voices are heard

• Document decisions and action items